Our practice management themes for this week center around responding to negative reviews, providing multi-generational planning and the differences between Gen Z and Millennials. First up, we have a piece that specifically addresses how to respond to negative Google reviews. Second, we have a piece about using multi-generational planning as a referral strategy. Our final piece of the week examines key differences between Gen Z and Millennials.
When you work with the public, you always open yourself up to criticism. What do you do when you receive a negative review? This piece tells us that negative reviews are not necessarily a bad thing. Here are 6 tips to help you respond to negative reviews, as well as templates to assist you.
Multi-generational planning is a good asset retention strategy; however, effectively supporting the children of your clients provides new engagement and referral opportunities. This piece provides 3 ways to engage clients by supporting the next generation.
How do Gen Z and Millennials differ financially? Read on to learn more and to avoid the dangers of generational stereotypes.
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